Return Policy
At DecorBlitz, every piece is crafted with intention and elegance. We take extreme care in packaging and dispatching our products to ensure they reach you in perfect condition. Owing to the special nature of our premium collection, we are unable to accept returns or offer refunds.
In a rare case, if you receive a wrong or damaged product, we will support through a seamless return process.
48 Hours Return Window
Return request should be initiated within 48 hours of delivery.
Eligibility requirements:
- The item you received was either wrong or got damaged in transit
- Item must be unused, unworn, and in original condition
- All original packaging must be intact and returned
- Valid proof of purchase is required
How to Request a Return
To initiate a return, email us at info@decorblitz.com with:
- Your Order ID
- Reason for return
- Clear images showing what's wrong with the product
If approved, you will:
- Be requested to return the item in original packing
- Receive return address and step-by-step instructions from us
Note: Items sent back without prior approval will not be accepted.
Damages or Order Issues
We recommend that you create a video when opening the received order as it makes the return process easier if your order arrives damaged, defective, or incorrect. Please contact us within 48 hours of delivery at info@decorblitz.com and share photos of the item and packaging. We will promptly review and resolve the issue.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
- Approved refunds will be processed to your original payment method within 5-10 business days
- Your bank or card provider may take additional time to reflect the refund